General Rules: If a match is cancelled before it starts, your full stake is refunded — usually within 1–2 business days. If the match is abandoned after at least 50% of the scheduled overs have been completed, the result may be settled based on the score at that point. The DLS method may also apply for cricket.
Live Betting: If a live match is interrupted, settlement is based on the state of play at that moment. For more details, check the Terms & Conditions page or ask via Live Chat.
Types of bets you can place:
- Match Winner (which team will win)
- Innings Total Runs (Over/Under)
- Toss Prediction
- Top Batsman / Bowler
- Live Betting (in-play, every over)
Withdrawal Schedule:
- Mobile Pay / Nagad / Rocket: Usually within 15–30 minutes
- Bank Transfer: 1–3 business days
- Large amounts (৳50,000+): Additional verification may be required, taking up to 48 hours
General Rules:
- The minimum bet amount must be met (typically ৳100 or more per bet)
- Terms and point calculation rules are clearly listed on the tournament page
- Top 10–50 players win prizes — amounts vary by tournament
- The leaderboard updates in real time
Step-by-Step Solution:
- Force close the app and reopen it.
- If you see "Update Required", install the latest version.
- Clear your phone's cache: Settings → Apps → Daraz Palya → Clear Cache.
- Check your internet connection — try switching between Wi-Fi and mobile data.
- Restart your phone.
- If none of the above works, uninstall the app and download the latest APK from the official site.
Bet History: Log in → tap the profile icon at the top right → go to "My Bets" or "Bet History". There you can view the date, match, bet amount, result, and profit or loss for each wager.
Transaction Flow: Profile → "Wallet" → "Transaction History". Here you'll find all your deposits, withdrawals, and bonus credits in one place.
Use the date range or category filter (Sports / Casino / Bonus) to narrow down results. Records are kept for up to 12 months.
If it hasn't arrived after 30 minutes:
- Note down the Transaction ID (TrxID) from your Mobile Pay/Nagad app.
- Make sure the correct number and amount were entered at the time of deposit.
- Contact us via live chat or email support@darazpalya.com with your TrxID.
- Most issues are resolved within 2–4 hours.
Without a TrxID, resolving payment issues becomes very difficult. Make it a habit to screenshot every deposit receipt.